Our Approach

Emprise is committed to creating long term, mutually beneficial partnerships with our clients through a flexible and innovative approach to service delivery that creates a best value proposition throughout the life of its contracts.

Proven Track Record of Service Delivery

Emprise has a unique portfolio of clients with a strong presence among major retailers, shopping centres, theatres, legal, financial and professional institutions, blue chip headquarters, media companies, hotels, health & leisure clubs and other large, prestigious public buildings.

Strong Management Support for Attentive Service and Speed of Response

Emprise operates two main service-led divisions: Cleaning and Security, supported by three sub-divisions: Technical Services, Specialist Services and Window Cleaning. Each division is led by a highly experienced Executive Director with in-depth knowledge of both delivery and management of services. Our senior management support model has been developed and improved through long service partnerships with our clients. It provides the required level of expertise, knowledge, support and guidance to drive our on-site teams’ performance and service efficiency and enables the development of strong service relationships with our clients' operational teams.

Adaptable and Flexible Approach

Emprise has both the commercial and operational resources to continuously develop its service offering to meet the changing needs of its clients. Through Executive Directors that have an in-depth understanding of their respective service lines and a robust regional management structure we can be fully confident that our resource structure has the expertise to offer a highly effective solution for each client’s needs.

Cutting Edge Quality Monitoring and Management Reporting

Our performance management systems allow for quick and coherent appraisals of our service delivery and are tailored to our clients' reporting requirements whether electronic or paper based. We have the ability to utilise the latest PDA devices to deliver electronic quality monitoring and a reliable management reporting process.

Robust Management Systems

Our quality service is underpinned by our fully integrated management systems which encompass all three of our national accreditations, ISO9001:2000 for Quality, ISO14001 for the Environment and OHSAS18001 for Health & Safety.