What Our Customers Say

John Lewis Partnership / Waitrose

"Emprise recognised the specific needs of JL and Waitrose and the unique approach they required. The team has always provided a service which meets and at times exceeds expectations, while being mindful of cost parameters."

"The cost reduction exercise hasn't been treated as a one off activity - it is under continual review. It is evident that Emprise is consistently looking for new ways to increase efficiency and improve levels of service, be it via developments in technology or innovative cleaning techniques."

"We issued the team with an output specification, which has proved to be very satisfactory. We've always been impressed with the attitude from Emprise's senior management team. I believe it may be the secret of the company's success"

-Neil Harrison, Operations Manager

The National Theatre

"It has been a pleasure to see long-standing cleaners working harder and more happily under the guidance of Emprise's excellent on-site manager."

"We feared that with the Theatre's complex requirements, communication might suffer when moving away from in-house provision. In fact, the opposite has been the case."

-Patrick Harrison, Director of Catering

CLS Holdings

"Congratulations to you and the team on the great job you are doing with the security provision on the CLS portfolio. We have no issues raised at our quarterly tenant meetings when broaching the subject of security, which is unheard of, as it is usually one of the most highly and easily criticised services at any building.

I believe this is related to the high quality of management and your selection procedures which have put the right people in the right posts.

Your staff retention record on our portfolio is astounding. We've worked with the team for well over ten years and look forward to our continuing relationship."

-Russell Harding, Head of Property Management

Savills Commercial

Building on a long, well-established relationship, Emprise now provides a range of security services to the majority of Savills managed sites in Central London.

One of the main reasons for selecting them as a partner is that they understand what Savills are trying to achieve in the provision of services to our clients and their occupiers and have always taken the time to listen to our philosophy on service delivery. The team are always keen to work with us in providing solutions to the many and varied issues that arise in the management of buildings.

During the G20 protests in April 2009, we found the team extremely well prepared and informative when dealing with providing intelligence information. As a large number of our client’s buildings are situated in The City and West End the G20 protests were of concern to us. They handled the lead up to, and the actual days in question with professionalism and anticipated all eventualities. Senior members of the team based themselves at one of our clients’ buildings to be in a prime position to react to any situations that may have arisen.

As a company they are totally people focussed and this in turn ensures that they retain good staff and therefore the quality of individual involved with our clients’ properties is always high. This is extremely important in maintaining our reputation as best in class.

-Victoria Gibbs, Director

MWB Business Exchange

We had trialled LED lamps in the past but they did not provide the light levels and colour required. Inductec LED lamps give off a more pleasing, warmer tone and offer excellent levels of lighting while achieving energy saving benefits. We are very happy with the products and services supplied and will continue to work with them.

-Centre Manager, MWB Business Exchange

Blue Sea Marinas

Mr Fraser Robertson has consulted on the James Watt Dock project. He has presented and co-ordinated the installation of a first class HD camera system with infrared additional camering security.

Mr Robertson has also provided solutions for other potential security issues and has proved to be both thorough and inventive in his proposed solutions.

Emprise has given us excellent service, good response to initial commissioning problems and has instructed our staff on the use of equipment.

We would recommend Emprise for similar work.

-Martin Latimer, Managing Director, Blue Sea Marinas